Data Entry Specialist Interview Questions and Answers From Turing

Turing Interview Questions and Answers

Question 1

You own an automobile dealership. Based on these two graphs, what was the total profit you made?

Answer: $92,500 - $94,999

Question 2

We have military vehicles corresponding to a few different geographic conditions. A vehicle that scores lower than 5 in any of the three conditions is disqualified. Among the qualified vehicles. which one has the highest average score?

a) Desert

b) Ocean

c) Rainforest

d) Glacier

e) Prairie

Answer: Desert

Question 3

Your company Acme Corporation sells code editors and compilers for five programming languages. Which product line saw the largest absolute increase in income (dollar amount, not percentage) in the second half of the year compared to the first half of the year?

a) C#

b) Javascript

c) HTML/CSS

d) PHP

e) Ruby

Answer: PHP

Question 4

Ogilvy Mather is a famous marketing firm in New York which has the following advice for all companies that work with them:

Without a robust core idea on which to build, even the most creative and well-targeted advertising won't boost a brand's value. Good marketing plays a major role in motivating sales and consumer love by expressing what a brand stands for. But it can have a powerful multiplier effect if the core idea around the brand. e. its proposition, is strong, genuine, and meaningful to the target audience. Advertising alone struggles to deliver value if the brand proposition is not clear and meaningful A strong proposition, however, stands pretty well on its own. In a study, the value of the brands that focused on this rose 76% over the 10 years, even where they didn't have excellent advertising. Good performance no longer helps a brand command a premium or keep customers returning. When people need a clear reason to choose one product or service over the next being different becomes more important. A point of difference can be found in product functionality, but also in the brand experience and communications. Even the best communication is, by itself often insufficient.

Which statement is true based on the text above?

a) Insufficient proposition results in a decrease of a brand's value and the loss of loyal customers over time.

b) The value of brands can rise over 75% in a period of ten years with well-targeted advertising.

c) Brand experience and communications, as well as being different prompt consumers to choose one product over another.

d) Creative advertising and marketing, regardless of brand's proposition, will keep customers returning.

Answer: C

Question 5

Former Supreme court justice, Antonin Scalia, wrote in his book Making Your Case: The Art of Persuading Judges, the following:

When writing an argumentative essay, it's very important to establish credibility with the audience. Providing inaccurate or false information is a surefire way to lose credibility with the reader. Once the essay's credibility is lost, the reader will be less likely to believe other statements even if they are backed up by facts.

Select the statement that most effectively summarizes the above text:

a) The reader will believe in a statement that is backed up by facts.

b) It matters who the author of the essay is.

c) Credibility is important for a good argumentative essay.

d) Every argument should be backed up by facts.

e) The reader usually notices when the statements are inaccurate or false.

Answer: C

Question 6

Harvard Business Review and Stanford's Environmental Engineering Department released a joint report on environmental sustainability and paper production. They wrote:

With the recovery rate of used paper for recycling approaching 70 percent in the United States and Europe, and approaching 80 percent in Japan, to keep up with our demand for a paper we need to continue using fresh fiber as well as recycled.

Detailing the reasons why fresh fiber combined with recycled is important for a single integrated wood fiber system, the report examines the "complementarity" of using both and discusses the functions of different types of fibers and the issues related to both recycling old fiber and sourcing fresh fiber In 2012, 400 million tons of paper and paperboard were produced and consumed globally, which is double that in 1985, notes the report. As the population continues to expand and standards of living increase, this number is expected to climb by another 401 percent by 2028. While many would advocate for cutting down on paper use in the first place, in the face of global demand the most sustainable fiber may have to be the next best thing. But therein lies the rub: finding adequate quantities of said fiber will be the challenge of the global pulp and paper industry.

Which statement most effectively summarizes the text?

a) Global demand and increased living standards cause substantial growth in production and consumption of paper and paperboard.

b) Using old and fresh will give rise to an increase of 40 percent in paper consumption.

c) While continued paper recovery will help alleviate some of the need for fresh fiber. sourcing fresh fiber will have to continue as well to keep up with global demand.

d) Excellent complementarity of using fresh and recycled paper is the reason for this method's high global demand.

Answer: C

Question 7

Kyle has some apples, and two friends Mary and Luke.

Kyle eats 3 of his apples and splits the remainder equally between himself and each one of his friends. Mary and Luke both eat half the apples they have been given. Together the three friends have 4 apples left.

How many apples did Kyle start with?

Answer: 9

Question 8

Modern Constructions Corporation is planning their hiring and budgeting and want to analyze their prior data. In which year did they make the largest profit per employee?

a) 2011

b) 2012

c) 2013

d) 2014

e) 2015

Answer: B

Question 9

A major reason we love cats is because of an uncanny ability that few humans possess: they register our tactile presence in a deeply felt way. Cats are common pets throughout the world, and their worldwide population exceeds 500 million.

Cats are the second most popular pet in the U.S. by number of pets owned, behind freshwater fish. Although cat ownership has commonly been associated with women, research has shown that men and women in the U.S. are equally likely to own a cat.

They are ranked as the third most popular pet in the U.K. by number of pets owned, after fish and dogs, with 8 million being owned.

What can be concluded from the text above?

(multiple correct answers possible)

a) More cats are kept as pets in the U.S. than dogs.

b) Cats are one of the three most popular pets in the world.

c) Women and men are qually likely to own a pet.

d) More than 8 million fish are kept as a pet in the U.K.

Answer: A, D

Question 10

Eric and Jane work for Omega Airlines and their job is to clean aircrafts after landing to make it ready for the next set of passengers to board. It takes Eric 4 hours to clean an aircraft himself. It takes Jane 6 hours to clean the same aircraft by herself.

How long will it take them if they start working on cleaning the aircraft together and neither of them stops until the aircraft is completely clean?

a) 2 hours and 24 minutes

b) 2 hours and 12 minutes

c) 2 hours

d) 2 hours and 15 minutes

e) 3 hours

f) 2 hours and 20 minutes

Answer: A

Question 11

You work in the customer division support of Hewlett-Packard (HP). HP recently opened more customer support centers in London, Paris and Manila, Philipppines.

The customer you are speaking with needs help solving a relatively common problem with his computer printer. Early on in the conversation, you realize he is not at home and can't provide the model number and other information you normally need to process this request. How do you proceed with the call once you discover this information?

Choose the best options from the list below.

(Multiple correct answers possible)

a) Direct the customer to look for the answer on the company's website when he is at home and has access to the printer.

b) Establish a time for you to call the customer back when he has the appropriate information.

c) Find a similar product and provide the customer with related answers.

d) Use your product knowledge to ask probing questions and see whether you can determine the information you need to answer his questions.

Answer: B, D

Question 12

You got recently hired by Amazon's customer support division in Barcelona. The purpose of this division is to particularly those who aren't very tech savvy to effectively navigate the website and make the purchases they need.

An elderly customer calls with a problem finding some product information on your company's website. He is nice enough, just frustrated and hopeless because he can't find what he needs. The information he's looking for is too long and complicated to share over the phone. What are the best next steps?

Select all that apply.

(multiple correct answers possible)

a) Tell him he can find the product information he's looking for in the product information section of the website.

b) Advise him to go to the product information section of the website and print out all of the available material so that he can review it offline.

c) Help him navigate the website to find the information he is looking for.

d) Offer to find the information he needs and send it to him directly.

Answer: C, D

Question 13

You recently got hired into the enterprise sales team at Microsoft where you are in charge of selling their cloud products to other large comapnies.

This is your first meeting with a new potential customer (Johnson and Johnson), to present your products. The person in charge of the meeting, Laura, seemed agitated and closed the meeting with a statement that she believed that your product was not needed. What is the best course of action now?

Select all that apply.

(multiple correct answers possible)

a) Accept the answer, thank the people for their time, and leave. Move on to a better opportunity.

b) Demand that Laura justify her statement.

c) Before anyone leaves the room, ask what everyone else thinks.

d) Leave the meeting, but call Laura later to ask if you could visit with her in the near future to help you understand why she did not think the product was a good fit.

e) After the meeting call the person who seemed most interested in your product to gain a better understanding of the organization and its decision-making process.

Answer: D, E

Question 14

You have had prior experience selling software products and have been working with a new company in a sales role for about 10 months and haven't yet generated much business. Your new company is Dynacad automation solutions whose products are private software cloud systems that are sold into a variety of companies.

You are under pressure to produce when suddenly you are assigned a promising account that had been the responsibility of Jack Romney. This account was with a software team at Goldman Sachs, one of the world's premier investment banks.

Jack had to retire suddenly because of severe health problems. The order that Jack was working on was for Dynacad's largest and most expensive system, and would amount to a sizable deal for the company.

As you reviewed the customer's needs and the model being proposed. you realized that this system is overly large and complex. However, the system you think would be a better fit for the customer costs far less than the larger, proposed system. What do you do?

Select the best courses of action from the list below.

(multiple correct answers possible)

a) Since you are new to this deal and your track record at Dynacad isn't great so far. defer to Jack's expertise to achieve a safe win for you and a profitable outcome for the company.

b) Meet with the customer to discuss a smaller system that could more closely meet their needs

c) Meet with the customer to discuss their needs and, without sharing your analysis of the pending order, seek to either verify or eliminate your concerns.

d) Meet with your direct supervisor and your company's VP of Sales, and collectively decide how to proceed.

Answer: C, D

Question 15

You work for Salesforce an an account manager. Salesforce has been attempting to expand business with Facebook as a customer for some time without success. As account manager, you will be taking over the Facebook account.

Facebook is one of the Silicon Valley's largest companies and would be a very valuable customer to be able to expand with. However, your company's previous account managers had not been able to build a good trust-based relationship with the customer's key stakeholders and has even lost some business over the last few years.

Your company's top management still strongly believes that you should be able to grow your business with this customer if you make the right approach. How do you approach this customer?

Select all the answers that apply.

(multiple correct answers possible)

a) Persevere with using your company's established approach, knowing that you can succeed where others have failed.

b) Discuss with the customer what went wrong with the previous account managers.

c) Investigate and analyze what happened in the past.

d) Develop a new strategy for improving relations with the customer which takes into account the best interests of your company

e) Commit to larger delivery volumes to show the customer your dedication

Answer: B, C, D

Question 16

In 3-5 sentences, summarize the following article:

It's clear that the lives of many creative artists are being transformed by digital technology.But competing schools of thought cite the very same technology in support of strikingly different conclusions.

One group, for example, says the ability to widely distribute the best performers' products at low cost portends a world where even small differences in talent command huge differences in reward. That view is known as the 'winner take all theory.

In contrast the 'long tail' theory holds that the information revolution is letting sellers prosper even when their offerings appeal to only a small fraction of the market. This view foresees a golden age in which small-scale creative talent flourishes as never before.

Long-tail proponents often portray best selling entertainment as lowest-common-denominator compromises whose only real advantage is lower cost made possible by large-scale distribution and sales. If technology makes scale less important, they argue, people will turn to the more idiosyncratic offerings that they really prefer In principle. at least this creates exciting new possibilities for small-scale sellers,

In practice. however winner-take-all effects still appear to dominate. Long-tail proponents predict that the least popular offerings should be capturing market share from the most popular. But as Anita Elberse a professor at the Harvard Business School recounts in her 2013 book Blockbusters, the entertainment industry's experience has been the reverse Digital song titles selling more than one million copies, for example, accounted for 15 percent of sales in 2011 up from 7 percent in 2007 The publishing film inclustres experienced similar trends

What's happening? One possibility is that today's tighter schedules have made people more reluctant to sift through the growing avalanche of options confronting them. Still, the growing market share of top sellers doesn't invalidate the promise of small-scale creative energy. Using big data, producers can now take aim at highly idiosyncratic buyers, and online searches help many such buyers find just the quirky offerings they're seeking.

Your 3-5 sentence summary:

Answer:

• The work of the artists whose lives are being transformed by digital technology is vast and varied.
• Some are creating work that pushes the boundaries of what we define as art, and these artists are leading the charge in new directions.
• Others are taking creative advantage of the digital medium to create compelling, accessible, and personalized work for their audiences.
• The ability to share artworks create a digital archive of an artist's work, and expand audiences for artworks are examples of the advantage of digital technology for artists.
• Technology provides artists with access to innovative new forms of making, viewing, and distributing art and work.